Virtual Care
Connect with Genesis Health physicians from the comfort of your home or office. Our secure telehealth platform brings personalized functional medicine care directly to you—no commute required.
Why Telehealth
Experience the same personalized, comprehensive care you'd receive in our Madison Avenue office—from wherever you are.
No travel time, no waiting rooms. Connect with your physician from home, office, or anywhere with a secure internet connection.
More appointment options, including Sunday availability. Fit your healthcare around your schedule, not the other way around.
Our HIPAA-compliant telehealth platform ensures your medical information and conversations remain completely confidential.
Receive the same thorough, personalized attention from our physicians. Virtual visits maintain the quality of in-person consultations.
Review lab results, adjust protocols, and check in on your progress without disrupting your day with an office visit.
Traveling or relocated? Stay connected with your Genesis Health care team regardless of your physical location.
What We Offer
Many of our functional medicine services can be delivered effectively through telehealth, ensuring you receive comprehensive care without leaving home.
*Initial consultations and certain procedures require an in-person visit. Our team will advise on the best format for your specific needs.
Simple Process
Connecting with your Genesis Health physician virtually is simple and seamless.
Book your virtual appointment online or by calling our office. Select "Telehealth" as your visit type.
You'll receive a confirmation email with a secure link and instructions. Have your questions ready.
Click your unique link at your appointment time. No downloads required—it works in your browser.
Receive your visit summary, updated protocols, and any prescriptions via our secure patient portal.
Before Your Visit
Setting up for your telehealth appointment is easy. Here's everything you need for a smooth, successful virtual visit.
Computer, tablet, or smartphone with camera and microphone
Stable WiFi or cellular connection for video
Private area where you can speak openly
List of topics you want to discuss
Call (212) 644-9100
Get Started
Schedule a free consultation to discuss how telehealth can fit into your care plan. Our team will help you determine which services are right for a virtual visit.
Schedule Free Consultation"Healthcare should meet you where you are. Telehealth lets us provide the same thorough, personalized care—without the commute."
Can't step away during the workweek? Our telehealth services are available during extended hours, including Sundays—because your health shouldn't wait.
9am – 5pm
By Appointment
7am – 4pm
Ongoing Care
Continue your health journey with the level of support that fits your life.
$250
Quick, focused guidance and plan refinement to keep you thriving.
In-Person or Virtual Book Visit$350
Regular check-in to answer questions and keep your personalized plan on track.
In-Person or Virtual Book Visit$450
Thorough progress check with time to address complex concerns and adjust your plan.
In-Person or Virtual Book VisitOur comprehensive New Patient Package includes a 90-minute evaluation, complete lab work, results review, and progress follow-up—everything you need to begin.
Book New Patient PackageQuestions
For many types of consultations—especially follow-ups, results reviews, and ongoing management—telehealth is just as effective as in-person visits. You receive the same personalized attention and thorough care. However, initial consultations and certain procedures do require an in-person visit.
Yes, absolutely. We use a HIPAA-compliant telehealth platform that encrypts all video and audio communications. Your medical information and conversations are completely confidential and protected to the same standards as in-person visits.
No downloads required. Our telehealth platform works directly in your web browser on any device—computer, tablet, or smartphone. Simply click the secure link in your appointment confirmation email at your scheduled time.
Yes, when medically appropriate. Our physicians can prescribe medications during telehealth visits, and prescriptions are sent electronically to your preferred pharmacy. Certain controlled substances may require an in-person visit per state regulations.
Many insurance plans now cover telehealth visits. Coverage varies by plan, so we recommend checking with your insurance provider. We accept most major insurance plans and can provide superbills for out-of-network reimbursement. HSA and FSA funds can also be used.
Our team is here to help. If you experience any technical issues before or during your appointment, call our office at (212) 644-9100 and we'll assist you immediately. We can troubleshoot connection issues or convert to a phone call if needed.
You've waited long enough. You've been dismissed long enough. Book your free consultation today — and finally get the answers you deserve.
No pressure. No commitment. Just a conversation.
*These statements have not been evaluated by the Food and Drug Administration. The services described are not intended to diagnose, treat, cure, or prevent any disease. Individual results may vary. Telehealth services are available to established patients and for appropriate follow-up consultations. Initial consultations require an in-person visit. Please consult with our physicians to determine if telehealth is appropriate for your specific needs.